Hotel or EntityNovotel Guiyang DowntownSkillsLevel of Education Vocational educationAreas of study Food and beverageProfessional experiences 3 to 5 yearsLanguages essential Mandarin (Primary tongue)Key TasksKey Tasks / Responsibilities- Ensure departmental profitability as well as customer satisfaction levels.- Constant review and revision of service standards and strict adherence to Brand standards.- Ensure high levels of hygiene and food safety in kitchens.- High degree of CRM (Customer Relationship Management) skillsSkills & Experience- Minimum of two years working experience with an international brand hotel at F&B; Manager level or above.- Strong leadership and administration skills, good communication skills- Aggressive, open-minded and creative with focus on revenue-generation.
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