Food and Beverage Operative (Casual)Thistle Manchester The PortlandOpposite Piccadilly Gardens and close to the Arndale Centre, Thistle Manchester The Portland is in the ideal City Centre location. With 205 bedrooms, a Just Gym Health and Leisure Spa and nine meeting rooms The Portland is one of the most stylish hotels in Manchester.The RoleAt Thistle Hotels our Food and Beverage Assistants are always on stage! Responsible for delivering warm straightforward service you will anticipate guests' needs and go the extra mile to surprise and delight.* Providing a warm and genuine welcome* Taking orders and demonstrating excellent customer service* Preparing food and beverage areas for service* Following cash handling procedures* Taking responsibility for guest queries and seeing things through* Comply with brand standards* Follow procedures relating to cleanliness, security, health and safetyWhat we look for* Positive, friendly individuals to join a like minded team* Excellent communication skills* Total commitment to customer service* High standards of grooming* FlexibilityPrevious experience in a high volume service environment is a definite advantage, but not essential as full training will be givenWhat's in it for you?* Competitive starting salary and Holiday entitlement* Discounted hotel rates for yourself and your family across the Guoman and Thistle group* A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers* The opportunity to work within an organisation committed to personal and career development* Pension and Healthcare schemes* Uniform (where applicable) and meals on duty
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