Sales ManagerScope:Act as an ambassador of the hotel, optimising business potential and building brand awareness to identify and secure new clients from assigned markets for bedrooms, meetings and events, all food & beverage outlets, equestrian and spa.Main Duties:* Nurture existing clients and to develop new business in the Berkshire and surrounding area across all market segments.* Develop close relationships with clients through telesales, appointments, presentations, entertainment and Fam. trips.* Drive transient, group and event revenue.* Responsible for nurturing, maintaining and developing business for all aspects of Coworth Park, (bedrooms, restaurants, events) in designated market segments and territories.* Promote Coworth Park as the number one hotel in the countryside and to gain a reputation as a "must know" contact across client base.* Work as a highly valued team member and to gain an understanding of the various different markets visiting Coworth Park.* Introduce The Dorchester and 45 Park Lane to client base, to sell all three properties with passion, enthusiasm and understanding.* Meet prospective clients and conduct show-rounds for both arranged appointments and ad-hoc visitors, for events, groups and corporate transient business.* Build strong relationships with clients to fully understand their needs to achieve and exceed their expectations* Be mindful and responsible for optimising Coworth Park's revenue to achieve hotel and personal goals.* Act as a high level communicator and knowledgeable expert for corporate business.* Meet all business objectives set in the Sales and Marketing plan* Conduct an average of 10 appointments per week with all activities duly noted in Delphi with follow up and future activities in place.* Ensure seamless handover of all confirmed pieces of business to operational departments.* All written and verbal communication should be precise, accurate and to the highest standard.* Ensure a clear and prompt response to all client requests with a "can do" attitude.* Monitor and control levels of business from designated market segments and territories and analyse changes intelligently in order to respond accordingly.* Be constantly innovative and forward-thinking in the way in which the sales message is relayed to clients in order to stand out amongst our competitors.* Be aware of high and low demand periods of the hotel, the countryside and competitors.* Identification and communication of industry innovations and assessment of innovations for possible roll out.* Be aware and up-to-date on the corporate strategies of competitor hotels.Requirements:* Highly developed inter-personal skills with skills in persuasion, negotiation and influencing.* Ability to develop rapport with clients from all different backgrounds and adapt style accordingly* Good analytical, accuracy and numeric skills* Well organised and priority focussed and quick to adapt to change* Highly computer literate* Knowledge of hotel systems - Opera and Delphi.* Ability to work under own initiative in a highly pressured environment* Eligibility to work in the United Kingdom.Benefits:* Complimentary nights with breakfast within Dorchester Collection* 50% F&B discount at selected restaurants at The Dorchester and Coworth Park* Employee Introductory Scheme - Ł750.00* Team members' awards and incentives schemes* Contributory pension scheme entitlement from date of commencement* Life assurance cover for all team members* Uniform laundered complimentarily* Complimentary meals whilst on duty at our team members' restaurants* Complimentary Internet at allocated computers in team areas* Interest free Season Ticket Loan* Occupational Health, including subsidised massage treatments and health clinics* Complimentary Eye Test for VDU users
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