As front office manager your department is the first and last impression that a guest has of the hotel, so it's your job to ensure it's a good one. If you know how to make sure your receptionists on the front desk are well-trained, friendly and offer a warm welcome and speedy, efficient check-in and check-out service for guests, you are the right person for this position! You should apply for this job, if you have:The ability to train and motivate a teamThe ability to be available to work nights, weekends or public holidaysSales abilityHospitalityAdaptability: coping with the diversity of customers and their needsSelf-sufficiencySelf-control: handling complaintsGood relationship skillsTeam leadershipGood memory: remembering guestsTaking the initiativeDiscretion Location: Kurdistan, North Iraq ABOUT EMPLOYER:The 5* Hotel in Sulaimaniya is the first hotel in this Chain of Hotels. One of the leaders in the Sulaimaniya Hospitality Industry, our new Employer hopes to make your stay as comfortable and pleasant as possible. Although in a relatively new market, the 5* Hotel brand, hopes to bring real 5-stars service to Sulaimaniya. High international standards are the objective of Hotels. With a combination of local and international staff, the Hotel aims to make your stay as welcoming as the people of Sulaimaniya, Kurdistan. WORKING CONDITIONS:work and residence permit paid by employerofficial labor contractofficial salary ? 1000-2500$mealsaccommodation is provided (walking distance from hotel) WHAT YOU WILL DO:Monitor the quality of welcome extended to guestsRecruit, train and motivate the members of the his or her teamEnsure that all hotel standards and procedures are appliedManage daily billing and payments MUST HAVE:Minimum 3 years` experience with 3-5* hotelFirm leadership skillsThe ability to multitask, prioritise and manage timeThe ability to perform under pressureHigh motivation WHO ARE WE? ClarusApex is an international recruiting company that works in 45 countries. People trust us, because we care for our candidates and offer recruitment services FREE of charge for our candidates.
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